Frequently asked questions
homefood
- How do I order my food2u homefood?
- How do I pay for my homefood?
- Do your prices include GST?
- How is the food delivered?
- How long does it take?
- How much does it cost to deliver?
- What days do you deliver?
- What if I’m not home to take delivery?
- Is there a minimum order for delivery?
- Can orders be collected?
- Are there easy to follow cooking or heating instructions?
food2u catering
- How do I order my catering?
- How much notice do I need to give for a catering function?
- Can I hire staff, crockery, cutlery, glasses etc through food2u?
- Where can I hold my function?
homefood
How do I order my food2u homefood?
Use our on-line food cart. We will contact you by email or phone to confirm your order.
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How do I pay for my homefood?
We accept payment by mastercard or visa. When ordering using our on-line food cart your credit card details are included and transferred via our secure internet service.
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Do your prices include GST?
Yes, all prices quoted on our internet site are GST inclusive.
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How is the food delivered?
The order will come in a soft eski bag with chill packs that will keep the food cold for 3 - 5 hours. This bag is your to keep or can be returned with subsequent orders for recycling.
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How long does it take?
Orders received before 12 noon will be delivered the next working day after 2.00pm.
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How much does it cost to deliver?
delivery to postcodes 7000, 7004, 7005, 7007 is free
delivery to postcodes 7008, 7009, 7015, 7018, 7022, 7053 is $10.00
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What days do you deliver?
Monday to Friday
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What if I'm not home to take delivery?
On the Order Form there is a section for delivery instructions.
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Is there a minimum order for delivery?
Yes, $50.00.
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Can orders be collected?
Yes. Orders can be collected from the food2u kitchen at the rear of the Derwent Sailing Squadron at Marieville Esplanade Sandy Bay between 9am and 5pm Monday to Friday.
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Are there easy to follow cooking or heating instructions?
Yes. Labels have cooking or heating instructions if required. Some products i.e. stock/soups are frozen. Other products e.g. lasagnes, moussaka & cannelloni are vacuum sealed. Vacuum sealing guarantees a minimum of seven days shelf life.
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food2u catering
How do I order my catering?
Our catering service is tailor made to meet your individual requirements. Check out our menus then either email, fax or phone us to discuss your needs or requests.
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How much notice do I need to give for a catering function?
For a small gathering allow 24 hours. For bigger functions requiring staff allow a couple of days.
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Can I hire staff, crockery, cutlery, glasses etc through food2u?
Yes, we offer competitive rates – please refer to our staff & equipment hire.
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Where can I hold my function?
Anywhere – we have some suggestions on our web site. Alternatively we can bring everything to you.
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